关联应用
Visual Support
开发者: SIGHTCALL
中国
版本统计
96天7小时
最新版本上线距今
10
近1年版本更新次数
2014-11-20
全球最早版本上线日期
版本记录
版本: 5.6.0
版本更新日期
2025-03-27
Visual Support
更新日志
In this release, we improved
- live translations with real-time translations
- AR Smart measure ease of use and reliability
And as usual, we improved performance and stability.应用描述
The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The app does not allow the remote agent to access any data stored on your device.版本: 5.5.6
版本更新日期
2025-01-22
Visual Support
更新日志
In this release, we fixed an issue that could prevent a call to establish between two agents.应用描述
The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The app does not allow the remote agent to access any data stored on your device.版本: 5.5.5
版本更新日期
2025-01-20
Visual Support
更新日志
In this release, Smart Measure is improved and is much easier to use. It also contains several bug fixes.应用描述
暂无应用描述数据
版本: 5.5.4
版本更新日期
2024-12-17
Visual Support
更新日志
In this release, we fixed a bug when opening twice a Digital Flow.应用描述
The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The app does not allow the remote agent to access any data stored on your device.版本: 5.5.2
版本更新日期
2024-12-05
Visual Support
更新日志
In this release, we added new features:
- Live translation of your call
- Scan QR codes, Bar codes and Data Matrix
- Better audio quality and Bluetooth devices support
- iOS 18 support
And as usual, a lot of bug fixes to improve stability and performance.
应用描述
The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The app does not allow the remote agent to access any data stored on your device.版本: 5.4.2
版本更新日期
2024-10-15
Visual Support
更新日志
In this release, we improved PiP behavior and fixed a bug with Zoom应用描述
The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The app does not allow the remote agent to access any data stored on your device.版本: 5.4.1
版本更新日期
2024-10-02
Visual Support
更新日志
In this release, we fixed a few video bugs.应用描述
The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The app does not allow the remote agent to access any data stored on your device.版本: 5.4.0
版本更新日期
2024-09-26
Visual Support
更新日志
In this release, we added a lot to our VISION experience! You can now send and receive a Screencast, Zoom in your video and as usual, we improved the stability of our product.应用描述
暂无应用描述数据
版本: 5.3.1
版本更新日期
2024-07-23
Visual Support
更新日志
Fixed a bug where in rare situations, the app could crash.应用描述
暂无应用描述数据
版本: 5.3.0
版本更新日期
2024-07-10
Visual Support
更新日志
In this release, we added "Measure in Augmented Reality" while in a call for Sightcall VISION.
You can also now switch from one app to another and still see the other person in Picture in Picture !
We also improved stability and performance for Mobile Agent and Multiparty.应用描述
The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The app does not allow the remote agent to access any data stored on your device.
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