Zoho Desk

Zoho Desk

Customer Service Software

开发者: Zoho Corporation

中国
APP ID 复制
692742510
分类
价格
免费
内购
0个评分
商务(免费)
昨日下载量
最近更新
2025-07-12
最早发布
2013-09-04
版本统计
  • 25天17小时

    最新版本上线距今

  • 25

    近1年版本更新次数

  • 2013-08-28

    全球最早版本上线日期

版本记录
显示信息
日期
  • 全部
每页显示条数
  • 请选择
  • 版本: 2.10.8

    版本更新日期

    2025-07-12

    Zoho Desk

    Zoho Desk

    Customer Service Software

    更新日志

    - Bug fixes and enhancements

    视频/截图

    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图

    应用描述

    Put your customers at the heart of your business, even when you're on the move.
    Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy!

    The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version.

    Here's how Zoho Desk makes your customer support help desk truly mobile:

    Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

    See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

    Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

    Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

    Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

    Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.

    We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.
  • 版本: 2.10.7

    版本更新日期

    2025-06-27

    Zoho Desk

    Zoho Desk

    Customer Service Software

    更新日志

    - Find all archived tickets in one place with the new “Archived Tickets” section under Ticket Views.

    视频/截图

    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图

    应用描述

    Put your customers at the heart of your business, even when you're on the move.
    Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy!

    The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version.

    Here's how Zoho Desk makes your customer support help desk truly mobile:

    Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

    See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

    Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

    Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

    Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

    Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.

    We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.
  • 版本: 2.10.6

    版本更新日期

    2025-06-21

    Zoho Desk

    Zoho Desk

    Customer Service Software

    更新日志

    - Bug fixes and enhancements

    应用描述

    暂无应用描述数据

  • 版本: 2.10.5

    版本更新日期

    2025-05-30

    Zoho Desk

    Zoho Desk

    Customer Service Software

    更新日志

    - You can now associate related tickets using the Parent-Child ticketing system for better context, streamlined responses, and faster ticket resolutions.

    视频/截图

    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图

    应用描述

    Put your customers at the heart of your business, even when you're on the move.
    Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy!

    The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version.

    Here's how Zoho Desk makes your customer support help desk truly mobile:

    Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

    See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

    Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

    Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

    Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

    Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.

    We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.
  • 版本: 2.10.4

    版本更新日期

    2025-05-16

    Zoho Desk

    Zoho Desk

    Customer Service Software

    更新日志

    - Effortlessly send WhatsApp template messages to contacts.

    视频/截图

    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图

    应用描述

    Put your customers at the heart of your business, even when you're on the move.
    Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy!

    The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version.

    Here's how Zoho Desk makes your customer support help desk truly mobile:

    Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

    See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

    Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

    Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

    Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

    Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.

    We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.
  • 版本: 2.10.3

    版本更新日期

    2025-05-08

    Zoho Desk

    Zoho Desk

    Customer Service Software

    更新日志

    - Bug fixes and enhancements

    应用描述

    暂无应用描述数据

  • 版本: 2.10.2

    版本更新日期

    2025-04-16

    Zoho Desk

    Zoho Desk

    Customer Service Software

    更新日志

    - We've introduced AI-powered smart suggestions, conversation summaries, and sentiment analysis in IM.
    - You can now reply via email to tickets originating from the IM platform.
    - Formula fields are now supported in the mobile app.
    - You can now send emails to customers while creating tickets to track all your customer interactions seamlessly.
    - Bug fixes and enhancements

    视频/截图

    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图

    应用描述

    Put your customers at the heart of your business, even when you're on the move.
    Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy!

    The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version.

    Here's how Zoho Desk makes your customer support help desk truly mobile:

    Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

    See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

    Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

    Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

    Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

    Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.

    We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.
  • 版本: 2.10.1

    版本更新日期

    2025-04-03

    Zoho Desk

    Zoho Desk

    Customer Service Software

    更新日志

    - File type restrictions configured by admins will now be enforced in the mobile app, ensuring that agents adhere to the organization's security policies.

    应用描述

    暂无应用描述数据

  • 版本: 2.10

    版本更新日期

    2025-03-21

    Zoho Desk

    Zoho Desk

    Customer Service Software

    更新日志

    - The Activities module is now supported on mobile, allowing you to effortlessly track, manage, and complete your activities anytime, anywhere.

    视频/截图

    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图
    Zoho Desk App 截图

    应用描述

    Put your customers at the heart of your business, even when you're on the move.
    Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy!

    The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version.

    Here's how Zoho Desk makes your customer support help desk truly mobile:

    Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

    See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

    Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

    Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

    Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

    Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.

    We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.
  • 版本: 2.9.8

    版本更新日期

    2025-03-15

    Zoho Desk

    Zoho Desk

    Customer Service Software

    更新日志

    - Bug fixes and enhancements

    应用描述

    暂无应用描述数据