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From the leader in corrections technology, Securus Mobile allows you to stay in touch, no matter the distance. With our industry-best application, you can connect with your incarcerated loved one, as well as send money for purchases like media and communications… all in just a few clicks, right from your phone or tablet.

Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot!

Please note: Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help.

The Securus Mobile App Offers:
• Prepaid Calling
• Video Calling
• Digital Messaging
• Photo, Video and eCard Sharing
• Securus Debit Incarcerated Account Deposits
• International Funding and Connections
• …and so much more.

From the leader in corrections technology, Securus Mobile allows you to stay in touch, no matter the distance. With our industry-best   application, you can connect with your incarcerated loved one, as well as send money for purchases like media and communications… all in just a few clicks, right from your phone or tablet.
Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot!
Please note : Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help.
The Securus Mobile App Offers:
• Prepaid Calling
• Video Calling
• Digital Messaging
• Photo, Video and eCard Sharing
• Securus Debit Incarcerated Account Deposits
• International Funding and Connections
• …and so much more.

The Securus Mobile app now requires iOS 16 or higher. Please update to the latest version.

The app provides the following features to easily setup and manage our incarcerated connection services:
• Create a Securus Online account (required for app and website access)
• Change password and 4 digit PIN
• Setup security questions for easy password reset

Video Connect®
• Enroll in Video Connect, schedule a video session with an incarcerated individual remotely from anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Connect.
• Access and view your upcoming scheduled video sessions
• Sync details of upcoming video sessions with your calendar
• Receive notifications for upcoming video sessions
• Manage photos for identification, view transaction history and manage credit/debit cards
• Test Wi-Fi/cellular connection to determine quality of Video Connect
*For best results and to reduce echo, use a headset or ear buds with microphone for Video Connect

Prepaid Calling Account Management for You
AdvanceConnect – fund this account to receive calls to the phone numbers you choose from your contact. You can:
• Enroll and add funds to AdvanceConnect account to always be ready for a call
• See available funds
• Add or change phone numbers that can receive calls
• View call details and transaction summary
• View the last call attempt to a number
• Block or unblock calls
• Enroll in AutoPay or TextPay
• Update or change credit/debit card information

Securus Debit – deposit funds to this account for your contact to use for:
• Purchase music, games and movies for their tablet
• Purchase stamps to send eMessages and eCards
Feature availability varies by facility

Messaging Services
eMessaging™
• Sign up, purchase ‘stamps’
• Send and receive messages
• Send and receive eCards - digital greeting cards to encourage and uplift
• Attach photos to messages
• Snap n’ Send™ - Snap a selfie or choose from your gallery to send a photo to your contact
• Multiple attachments – attach up to 5 eCards and photos to your message
• Transfer stamps to your contact or prepay for them to reply
• Send a 30 second VideoGram
Feature availability varies by facility

Securus Text Connect - allows real-time two-way short message communication between you and an incarcerated individual using the Securus app.
• You purchase a package of ‘Connects’ at an incarcerated’s facility and begin sending text messages through the Securus app
• The incarcerated can reply using your Connects and you will receive an app notification of incoming texts
• You can setup an automatic re-purchase of your Connects package when your balance gets low (called Recharge)
• Connects are purchased on a per-facility basis and can be used to text only incarcerated individuals located at that facility
• Digital greeting cards, called ‘eCards’, can be sent to an incarcerated individual with a text message
• Low balance alerts via email can be setup by you to always have funds to continue text messaging

The Securus Mobile app now requires iOS 15 or higher. Please update to the latest version.

The app provides the following features to easily setup and manage our incarcerated connection services:
• Create a Securus Online account (required for app and website access)
• Change password and 4 digit PIN
• Setup security questions for easy password reset

Video Connect®
• Enroll in Video Connect, schedule a video session with an incarcerated individual remotely from anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Connect.
• Access and view your upcoming scheduled video sessions
• Sync details of upcoming video sessions with your calendar
• Receive notifications for upcoming video sessions
• Manage photos for identification, view transaction history and manage credit/debit cards
• Test Wi-Fi/cellular connection to determine quality of Video Connect
*For best results and to reduce echo, use a headset or ear buds with microphone for Video Connect

Prepaid Calling Account Management for You
AdvanceConnect – fund this account to receive calls to the phone numbers you choose from your contact. You can:
• Enroll and add funds to AdvanceConnect account to always be ready for a call
• See available funds
• Add or change phone numbers that can receive calls
• View call details and transaction summary
• View the last call attempt to a number
• Block or unblock calls
• Enroll in AutoPay or TextPay
• Update or change credit/debit card information

Securus Debit – deposit funds to this account for your contact to use for:
• Purchase music, games and movies for their tablet
• Purchase stamps to send eMessages and eCards
Feature availability varies by facility

Messaging Services
eMessaging™
• Sign up, purchase ‘stamps’
• Send and receive messages
• Send and receive eCards - digital greeting cards to encourage and uplift
• Attach photos to messages
• Snap n’ Send™ - Snap a selfie or choose from your gallery to send a photo to your contact
• Multiple attachments – attach up to 5 eCards and photos to your message
• Transfer stamps to your contact or prepay for them to reply
• Send a 30 second VideoGram
Feature availability varies by facility

Securus Text Connect - allows real-time two-way short message communication between you and an incarcerated individual using the Securus app.
• You purchase a package of ‘Connects’ at an incarcerated’s facility and begin sending text messages through the Securus app
• The incarcerated can reply using your Connects and you will receive an app notification of incoming texts
• You can setup an automatic re-purchase of your Connects package when your balance gets low (called Recharge)
• Connects are purchased on a per-facility basis and can be used to text only incarcerated individuals located at that facility
• Digital greeting cards, called ‘eCards’, can be sent to an incarcerated individual with a text message
• Low balance alerts via email can be setup by you to always have funds to continue text messaging

The Securus Mobile app now requires iOS 15 or higher. Please update to the latest version.

The app provides the following features to easily setup and manage our incarcerated connection services:
• Create a Securus Online account (required for app and website access)
• Change password and 4 digit PIN
• Setup security questions for easy password reset

Video Connect®
• Enroll in Video Connect, schedule a video session with an incarcerated individual remotely from anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Connect.
• Access and view your upcoming scheduled video sessions
• Sync details of upcoming video sessions with your calendar
• Receive notifications for upcoming video sessions
• Manage photos for identification, view transaction history and manage credit/debit cards
• Test Wi-Fi/cellular connection to determine quality of Video Connect
*For best results and to reduce echo, use a headset or ear buds with microphone for Video Connect

Prepaid Calling Account Management for You
AdvanceConnect – fund this account to receive calls to the phone numbers you choose from your contact. You can:
• Enroll and add funds to AdvanceConnect account to always be ready for a call
• See available funds
• Add or change phone numbers that can receive calls
• View call details and transaction summary
• View the last call attempt to a number
• Block or unblock calls
• Enroll in AutoPay or TextPay
• Update or change credit/debit card information

Securus Debit – deposit funds to this account for your contact to use for:
• Purchase music, games and movies for their tablet
• Purchase stamps to send eMessages and eCards
Feature availability varies by facility

Messaging Services
eMessaging™
• Sign up, purchase ‘stamps’
• Send and receive messages
• Send and receive eCards - digital greeting cards to encourage and uplift
• Attach photos to messages
• Snap n’ Send™ - Snap a selfie or choose from your gallery to send a photo to your contact
• Multiple attachments – attach up to 5 eCards and photos to your message
• Transfer stamps to your contact or prepay for them to reply
• Send a 30 second VideoGram
Feature availability varies by facility

Securus Text Connect - allows real-time two-way short message communication between you and an incarcerated individual using the Securus app.
• You purchase a package of ‘Connects’ at an incarcerated’s facility and begin sending text messages through the Securus app
• The incarcerated can reply using your Connects and you will receive an app notification of incoming texts
• You can setup an automatic re-purchase of your Connects package when your balance gets low (called Recharge)
• Connects are purchased on a per-facility basis and can be used to text only incarcerated individuals located at that facility
• Digital greeting cards, called ‘eCards’, can be sent to an incarcerated individual with a text message
• Low balance alerts via email can be setup by you to always have funds to continue text messaging

The Securus Mobile app now requires iOS 15 or higher. Please update to the latest version.

The app provides the following features to easily setup and manage our incarcerated connection services:
• Create a Securus Online account (required for app and website access)
• Change password and 4 digit PIN
• Setup security questions for easy password reset

Video Connect®
• Enroll in Video Connect, schedule a video session with an incarcerated individual remotely from anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Connect.
• Access and view your upcoming scheduled video sessions
• Sync details of upcoming video sessions with your calendar
• Receive notifications for upcoming video sessions
• Manage photos for identification, view transaction history and manage credit/debit cards
• Test Wi-Fi/cellular connection to determine quality of Video Connect
*For best results and to reduce echo, use a headset or ear buds with microphone for Video Connect

Prepaid Calling Account Management for You
AdvanceConnect – fund this account to receive calls to the phone numbers you choose from your contact. You can:
• Enroll and add funds to AdvanceConnect account to always be ready for a call
• See available funds
• Add or change phone numbers that can receive calls
• View call details and transaction summary
• View the last call attempt to a number
• Block or unblock calls
• Enroll in AutoPay or TextPay
• Update or change credit/debit card information

Securus Debit – deposit funds to this account for your contact to use for:
• Purchase music, games and movies for their tablet
• Purchase stamps to send eMessages and eCards
Feature availability varies by facility

Messaging Services
eMessaging™
• Sign up, purchase ‘stamps’
• Send and receive messages
• Send and receive eCards - digital greeting cards to encourage and uplift
• Attach photos to messages
• Snap n’ Send™ - Snap a selfie or choose from your gallery to send a photo to your contact
• Multiple attachments – attach up to 5 eCards and photos to your message
• Transfer stamps to your contact or prepay for them to reply
• Send a 30 second VideoGram
Feature availability varies by facility

Securus Text Connect - allows real-time two-way short message communication between you and an incarcerated individual using the Securus app.
• You purchase a package of ‘Connects’ at an incarcerated’s facility and begin sending text messages through the Securus app
• The incarcerated can reply using your Connects and you will receive an app notification of incoming texts
• You can setup an automatic re-purchase of your Connects package when your balance gets low (called Recharge)
• Connects are purchased on a per-facility basis and can be used to text only incarcerated individuals located at that facility
• Digital greeting cards, called ‘eCards’, can be sent to an incarcerated individual with a text message
• Low balance alerts via email can be setup by you to always have funds to continue text messaging

The Securus Mobile app now requires iOS 15 or higher. Please update to the latest version.

The app provides the following features to easily setup and manage our incarcerated connection services:
• Create a Securus Online account (required for app and website access)
• Change password and 4 digit PIN
• Setup security questions for easy password reset

Video Connect®
• Enroll in Video Connect, schedule a video session with an incarcerated individual remotely from anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Connect.
• Access and view your upcoming scheduled video sessions
• Sync details of upcoming video sessions with your calendar
• Receive notifications for upcoming video sessions
• Manage photos for identification, view transaction history and manage credit/debit cards
• Test Wi-Fi/cellular connection to determine quality of Video Connect
*For best results and to reduce echo, use a headset or ear buds with microphone for Video Connect

Prepaid Calling Account Management for You
AdvanceConnect – fund this account to receive calls to the phone numbers you choose from your contact. You can:
• Enroll and add funds to AdvanceConnect account to always be ready for a call
• See available funds
• Add or change phone numbers that can receive calls
• View call details and transaction summary
• View the last call attempt to a number
• Block or unblock calls
• Enroll in AutoPay or TextPay
• Update or change credit/debit card information

Securus Debit – deposit funds to this account for your contact to use for:
• Purchase music, games and movies for their tablet
• Purchase stamps to send eMessages and eCards
Feature availability varies by facility

Messaging Services
eMessaging™
• Sign up, purchase ‘stamps’
• Send and receive messages
• Send and receive eCards - digital greeting cards to encourage and uplift
• Attach photos to messages
• Snap n’ Send™ - Snap a selfie or choose from your gallery to send a photo to your contact
• Multiple attachments – attach up to 5 eCards and photos to your message
• Transfer stamps to your contact or prepay for them to reply
• Send a 30 second VideoGram
Feature availability varies by facility

Securus Text Connect - allows real-time two-way short message communication between you and an incarcerated individual using the Securus app.
• You purchase a package of ‘Connects’ at an incarcerated’s facility and begin sending text messages through the Securus app
• The incarcerated can reply using your Connects and you will receive an app notification of incoming texts
• You can setup an automatic re-purchase of your Connects package when your balance gets low (called Recharge)
• Connects are purchased on a per-facility basis and can be used to text only incarcerated individuals located at that facility
• Digital greeting cards, called ‘eCards’, can be sent to an incarcerated individual with a text message
• Low balance alerts via email can be setup by you to always have funds to continue text messaging

The Securus Mobile app now requires iOS 15 or higher. Please update to the latest version.

The app provides the following features to easily setup and manage our incarcerated connection services:
• Create a Securus Online account (required for app and website access)
• Change password and 4 digit PIN
• Setup security questions for easy password reset

Video Connect®
• Enroll in Video Connect, schedule a video session with an incarcerated individual remotely from anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Connect.
• Access and view your upcoming scheduled video sessions
• Sync details of upcoming video sessions with your calendar
• Receive notifications for upcoming video sessions
• Manage photos for identification, view transaction history and manage credit/debit cards
• Test Wi-Fi/cellular connection to determine quality of Video Connect
*For best results and to reduce echo, use a headset or ear buds with microphone for Video Connect

Prepaid Calling Account Management for You
AdvanceConnect – fund this account to receive calls to the phone numbers you choose from your contact. You can:
• Enroll and add funds to AdvanceConnect account to always be ready for a call
• See available funds
• Add or change phone numbers that can receive calls
• View call details and transaction summary
• View the last call attempt to a number
• Block or unblock calls
• Enroll in AutoPay or TextPay
• Update or change credit/debit card information

Securus Debit – deposit funds to this account for your contact to use for:
• Purchase music, games and movies for their tablet
• Purchase stamps to send eMessages and eCards
Feature availability varies by facility

Messaging Services
eMessaging™
• Sign up, purchase ‘stamps’
• Send and receive messages
• Send and receive eCards - digital greeting cards to encourage and uplift
• Attach photos to messages
• Snap n’ Send™ - Snap a selfie or choose from your gallery to send a photo to your contact
• Multiple attachments – attach up to 5 eCards and photos to your message
• Transfer stamps to your contact or prepay for them to reply
• Send a 30 second VideoGram
Feature availability varies by facility

Securus Text Connect - allows real-time two-way short message communication between you and an incarcerated individual using the Securus app.
• You purchase a package of ‘Connects’ at an incarcerated’s facility and begin sending text messages through the Securus app
• The incarcerated can reply using your Connects and you will receive an app notification of incoming texts
• You can setup an automatic re-purchase of your Connects package when your balance gets low (called Recharge)
• Connects are purchased on a per-facility basis and can be used to text only incarcerated individuals located at that facility
• Digital greeting cards, called ‘eCards’, can be sent to an incarcerated individual with a text message
• Low balance alerts via email can be setup by you to always have funds to continue text messaging

The Securus Mobile app now requires iOS 15 or higher. Please update to the latest version.

The app provides the following features to easily setup and manage our incarcerated connection services:
• Create a Securus Online account (required for app and website access)
• Change password and 4 digit PIN
• Setup security questions for easy password reset

Video Connect®
• Enroll in Video Connect, schedule a video session with an incarcerated individual remotely from anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Connect.
• Access and view your upcoming scheduled video sessions
• Sync details of upcoming video sessions with your calendar
• Receive notifications for upcoming video sessions
• Manage photos for identification, view transaction history and manage credit/debit cards
• Test Wi-Fi/cellular connection to determine quality of Video Connect
*For best results and to reduce echo, use a headset or ear buds with microphone for Video Connect

Prepaid Calling Account Management for You
AdvanceConnect – fund this account to receive calls to the phone numbers you choose from your contact. You can:
• Enroll and add funds to AdvanceConnect account to always be ready for a call
• See available funds
• Add or change phone numbers that can receive calls
• View call details and transaction summary
• View the last call attempt to a number
• Block or unblock calls
• Enroll in AutoPay or TextPay
• Update or change credit/debit card information

Securus Debit – deposit funds to this account for your contact to use for:
• Purchase music, games and movies for their tablet
• Purchase stamps to send eMessages and eCards
Feature availability varies by facility

Messaging Services
eMessaging™
• Sign up, purchase ‘stamps’
• Send and receive messages
• Send and receive eCards - digital greeting cards to encourage and uplift
• Attach photos to messages
• Snap n’ Send™ - Snap a selfie or choose from your gallery to send a photo to your contact
• Multiple attachments – attach up to 5 eCards and photos to your message
• Transfer stamps to your contact or prepay for them to reply
• Send a 30 second VideoGram
Feature availability varies by facility

Securus Text Connect - allows real-time two-way short message communication between you and an incarcerated individual using the Securus app.
• You purchase a package of ‘Connects’ at an incarcerated’s facility and begin sending text messages through the Securus app
• The incarcerated can reply using your Connects and you will receive an app notification of incoming texts
• You can setup an automatic re-purchase of your Connects package when your balance gets low (called Recharge)
• Connects are purchased on a per-facility basis and can be used to text only incarcerated individuals located at that facility
• Digital greeting cards, called ‘eCards’, can be sent to an incarcerated individual with a text message
• Low balance alerts via email can be setup by you to always have funds to continue text messaging

The Securus Mobile app now requires iOS 15 or higher. Please update to the latest version.

The app provides the following features to easily setup and manage our incarcerated connection services:
• Create a Securus Online account (required for app and website access)
• Change password and 4 digit PIN
• Setup security questions for easy password reset

Video Connect®
• Enroll in Video Connect, schedule a video session with an incarcerated individual remotely from anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Connect.
• Access and view your upcoming scheduled video sessions
• Sync details of upcoming video sessions with your calendar
• Receive notifications for upcoming video sessions
• Manage photos for identification, view transaction history and manage credit/debit cards
• Test Wi-Fi/cellular connection to determine quality of Video Connect
*For best results and to reduce echo, use a headset or ear buds with microphone for Video Connect

Prepaid Calling Account Management for You
AdvanceConnect – fund this account to receive calls to the phone numbers you choose from your contact. You can:
• Enroll and add funds to AdvanceConnect account to always be ready for a call
• See available funds
• Add or change phone numbers that can receive calls
• View call details and transaction summary
• View the last call attempt to a number
• Block or unblock calls
• Enroll in AutoPay or TextPay
• Update or change credit/debit card information

Securus Debit – deposit funds to this account for your contact to use for:
• Purchase music, games and movies for their tablet
• Purchase stamps to send eMessages and eCards
Feature availability varies by facility

Messaging Services
eMessaging™
• Sign up, purchase ‘stamps’
• Send and receive messages
• Send and receive eCards - digital greeting cards to encourage and uplift
• Attach photos to messages
• Snap n’ Send™ - Snap a selfie or choose from your gallery to send a photo to your contact
• Multiple attachments – attach up to 5 eCards and photos to your message
• Transfer stamps to your contact or prepay for them to reply
• Send a 30 second VideoGram
Feature availability varies by facility

Securus Text Connect - allows real-time two-way short message communication between you and an incarcerated individual using the Securus app.
• You purchase a package of ‘Connects’ at an incarcerated’s facility and begin sending text messages through the Securus app
• The incarcerated can reply using your Connects and you will receive an app notification of incoming texts
• You can setup an automatic re-purchase of your Connects package when your balance gets low (called Recharge)
• Connects are purchased on a per-facility basis and can be used to text only incarcerated individuals located at that facility
• Digital greeting cards, called ‘eCards’, can be sent to an incarcerated individual with a text message
• Low balance alerts via email can be setup by you to always have funds to continue text messaging